Customer: Wolf & Company, P.C.
Industry: Accounting & Advisory Services
Company Size: 450+ employees across the U.S. and Philippines
The Challenge:
Create a meaningful employee experience that celebrates employees throughout their entire journey — from onboarding and career milestones to personal moments — while reducing the operational burden of managing inventory, fulfillment, and shipping.
The Solution:
Wolf & Company partnered with Swag.com to create a flexible employee gifting program powered by premium branded merchandise, custom packaging, fulfillment, and storage capabilities.
Partnership Overview
For more than a century, Wolf & Company has been a relationship-first accounting firm. As they grew to more than 450 employees, the company wanted to create stronger connections between employees and the Wolf brand.
The firm transformed swag from simple promotional merchandise into an employee experience strategy — using Swag.com to power onboarding kits, employee recognition rewards, new parent gifts, and retirement boxes.
With Swag.com handling storage, fulfillment, and global shipping, Wolf & Company improves company culture while saving their team significant time and operational effort.
Key Results / Impact Highlights
450+ employees supported
A scalable swag program serving employees across the U.S. and internationally.
Full employee lifecycle engagement
Swag supports moments from day one onboarding through retirement.
Reduced operational workload
No more manually storing, packing, and shipping employee gifts.
Improved employee experience
Premium, branded merchandise and personalized gifts help employees feel connected to Wolf’s culture.
Building More Meaningful Employee Connections
As Wolf & Company expanded, the team wanted to create more opportunities to recognize employees and reinforce company culture.
Traditional swag programs often focus on one-time giveaways, but Wolf & Company saw an opportunity to make branded merchandise part of the employee journey.
The team needed a solution that could help them:
- Create memorable first impressions for new hires
- Celebrate important employee milestones
- Offer high-quality products employees select themselves
- Support a distributed workforce across multiple locations
- Eliminate the logistics of storing and shipping merchandise internally
“We want to make sure employees are being recognized for special moments and that they know we’re celebrating their progression in their career and life,” says Michiko Araki, event project manager.
Gifting Built Around Employee Experience
Wolf & Company partnered with Swag.com to create a gifting program that supports employees throughout their entire lifecycle.
Every new employee receives a branded welcome kit designed to help them feel connected from day one, which typically includes the following:
- Branded backpack
- Premium fleece
- Water bottle
- Notebook
- Personalized welcome note
Custom packaging elevates the experience, including branded blue boxes featuring Wolf & Company’s logo and customized interior wrapping.
“It makes it extra special. It feels like receiving something from the company rather than just getting promotional items,” Michiko says.
Recognizing Employees Throughout Their Career Journey
Wolf & Company also uses Swag.com to celebrate meaningful employee moments beyond onboarding, including:
New Parent Gifts
Employees receive thoughtful gifts like:
- Baby onesies
- Blankets
Employees often share photos of their children wearing Wolf & Company branded items, creating additional moments of connection across teams.
Retirement Gifts
Wolf celebrates employees at the end of their careers with premium gifts such as:
- Peter Millar golf polos
- Smart water bottles
- JBL speakers
Holiday & Appreciation Gifts
Seasonal gift boxes help employees feel valued throughout the year.
Empowering Employees Through Choice
Wolf also uses swag to support employee recognition programs.
Employees earn points for doing good work through an internal recognition platform, and they can redeem those points for items from the Swag.com catalog.
Instead of receiving generic gifts they may or may not use, employees can choose merchandise they actually want and need to reduce waste.
“We’ve been able to let employees select items they feel are more meaningful, and it’s been a really good experience for them,” Michiko says.
Simplified Global Distribution
When Wolf & Company opened a large office in the Philippines, Michiko says they needed a partner adept at international fulfillment to support those employees.
Swag.com allows the firm to ship gifts globally without managing complicated shipping processes themselves.
“We can just ship swag boxes to the Philippines now and don’t have to worry about handling all of the overseas logistics,” Michiko says.
With Swag.com handling the logistics behind the scenes, the Wolf & Company team can focus on what matters most: building a workplace where employees feel valued and connected.
Watch Michiko’s video testimonial:
